The ATS Promise – We Are Here To Support You
What is The ATS Promise
Active Testing Solutions has one Mission to KEEP KIWI HOMES SAFE. This means that every single decision that we as a company make is measured against this commitment to our amazing customers. This also means that we must support our customers in those times that things get a little tricky.
There is nothing worse that having to take formal action around an issue, but sometimes there is just no other option. Here at ATS, we recognise that we are the experts in all things property testing. We recognise that you have hired us to keep your home safe via the testing options that we offer. And we recognise that if we are truly going to stand behind the amazing products that we offer, then it is up to us as a company to assist our clients when times get a little more tricky.
With this in mind, the two Directors of Active Testing Solutions, Grant Kedian and Glen Hardie have made the commitment that they will appear in support of our clients at any formal situation as required. This includes things like Tenancy Tribunals, Hearings, Court Situations or any other formal situation as required.
So what does this mean for you? In a nutshell, this means that you as our incredibly valued client can rest easy in the knowledge that if there is ever an issue, the Directors of ATS, will be right there with you, in support of the testing that we have conducted. This means that you have an on-call, an industry expert that is willing to step in and take on the heavy lifting if it is ever required. This takes all the pressure off you and means that you can rest easy in the knowledge that ATS will always be here to support our valued clients.
In fact, The ATS Guarantee is the key reason that Property Management Companies and Landlords alike are so quick to review ATS. In fact, did you know that ATS is the countries most reviewed property testing company? Give us a call on 0800 005 321 and experience first hand what it’s like dealing with a company that puts customer service above all else.
The reason I chose these guys is because their service was much more in depth compared to others and they only use certified labs. I was very impressed with their professionalism and knowledge. Would definitely recommend!
Great service, quick and easy. Was contacted immediately and sent information and kept updated. Testing was done and results sent to me within 3 days. Will certainly use again.
Absolutely an amazing team! Excellent service very quick and easy . Great with communication, I was always kept up to date. Testing was done and got a result back in two days. Highly recommend and will 100% stay on board.
I can highly recommend ATS . I found this company provided, a vast amount of knowledge, professional sampling techniques and an incredible amount of support. An extremely dependable, honest and great company to deal with.
Grant and team went well above the level of service I was expecting by arranging times with Real Estate agents, picking up and dropping off keys, and turning around our report in a very short time frame. Will definitely be using ATS again.
Grant and the team at ATS were very actuate, prompt and professional. At what can be a stressful time with regards to a meth contaminated property the testing process was a breeze with ATS. So I would highly recommend them to anyone.
Fantastic group at ATS. Extremely professional, know their stuff well and are happy to answer any questions along the way. Meth testing is one of those things you want done properly, and not just by the cheapest around. I would absolutely recommend ATS.
Thanks for superb service provided on our first home. Did a great super fast job with the short time we had. Very friendly person to deal with. Every step is communicated by text throughout. 100% agree with all the other reviews.